Frequently Asked Questions About E- Cigarattes and Vapor Gallery by Jessica
Whether this is your first time trying e-cigarettes or you have been using them a long time, we have answers to your questions. If you don’t see the answer to your questions, please contact us.
About Vapor Gallery by Jessica
How can I purchase your products?
You can purchase on-line or at our retail store located at:
673 W. Pipeline Road, Hurst, TX, 76053 Phone 817.282.0208. We are located in the DFW area.
What are your hours of operation?
Mon. –Thurs. 10 – 6
Fri. 10 – 7
Sat. 10 – 6
What kind of customer loyalty program do you have?
We have a 5-Star Loyalty Reward Card that allows you to earn points each time you buy e-liquid. When you collect enough points, you get a free bottle of e-liquid.
What is your battery return policy?
If you buy a battery and there’s a manufacturer defect, we will exchange it within 30 days.
Is my credit card information safe?
Yes, our website and store have the latest high-tech encryption software to keep your credit card information safe.
Do you charge for the extra flavor shot?
No, we do not charge for the extra flavor shot. Most shops do but we don’t because we think it’s great customer service not to charge for the extra flavor shot.
About Our Products and Services
What is an e-cigarette?
It is an alternative to the traditional cigarette and a good way to quit smoking. An e-cigarette (e-cig) has no tobacco in it, but it does include nicotine. It’s actually a vaporizer that heats up a solution of liquid, known as e-liquid, and it is “vaped” when inhaled. E-cigarettes can be reused by filling them with the necessary ingredients. You decide how much nicotine and which e-liquid flavor(s) you want in your e-cig.
What is in your e-liquid?
We use FDA-approved, food grade propylene glycol along with naturally and artificially-flavored liquids and the amount of nicotine you order. No chemicals or additives are in our e-liquid. We custom blend our own e-liquid.
How many e-liquid flavors do you sell?
We have more than 200 flavors to choose from and we also custom blend our flavors to ensure you are satisfied with our products. Customer may also order the PG/VG blend.
How much nicotine is in the e-liquid?
The “vapor” has e-liquid that includes the amount of nicotine that you ordered.
Where does the name “vapor” come from?
The e-cigarette uses a vaporizer and e-liquid, which is “vaped” when it is inhaled.
Where should I avoid using the vapor?
Don’t use the vapor any place that you can’t use a traditional cigarette.
What is the battery life of the vapor?
With a rechargeable battery, you can get around 300 charges.
How does custom blending work?
Customers can order the PG/VG blend and we also include the extra flavor
shot at no charge.